How to choose a tax preparer you can trust

The basics: PTIN and signature

Every paid preparer must have a Preparer Tax Identification Number (PTIN), enter it on the return, sign it and give you a copy. A preparer who will not sign is a warning sign.

Credentials: who can do what

Some preparers hold professional credentials (certified public accountants or CPAs, enrolled agents or EAs, and attorneys) and others have none. Only CPAs, EAs and attorneys can represent taxpayers before the IRS in all matters, such as audits, collections and appeals.

Preparers in the Annual Filing Season Program (AFSP) have limited representation rights, mainly in audits of returns they prepared and signed. The IRS preparer directory lets you search for preparers with credentials or that program’s record.

How they charge

• Ask what they charge and how they figure it before you hire them.
• Avoid anyone who charges a percentage of your refund.
• Be wary of anyone who promises a bigger refund than others.

Your refund, to your account

Your refund should go to your own bank account, never to an account the preparer controls. Before signing, check that the routing and account numbers are yours. The IRS issues most refunds in fewer than 21 days when the return is filed electronically with direct deposit.

Before you sign

• Never sign a blank or incomplete return.
• Review it before signing and ask about anything that is not clear.
• A good preparer asks to see your records and receipts, and asks about anything missing.

After the season

Choose someone who stays available year-round, in case you get an IRS letter or need a copy. You can also check the preparer’s history, for example with the Better Business Bureau.

If a preparer harmed you through misconduct, you can report it on IRS.gov.